• Mirana offers you a 7-day Exchange of jewelry with any other item available on our website if you meet the criteria mentioned below:
    a. All Exchanges are welcome within the 7 days period from the day of receipt of product/s, regardless of any reasons or questions asked.
    b. The product/s must be in an absolutely unworn and brand-new condition and must be returned with the original sealed box, invoice, tags, instruction papers, warranty and other accessories if any.
    c. Customized Jewelry/Custom Orders which includes personalized/engraved products manufactured/ordered in line with specific instructions from customer is not eligible for exchanges.
  • All loss or damage while return from you is your responsibility. We will not be liable for any such incidents. For all self-shipped returns, we recommend you use a reliable courier service.
  • In case of exchange, the customer will have to pay the difference between the new product chosen and the valuation of the old product before dispatch.
  • We will contact you as soon as possible or for any further queries please email us at : [email protected]